Focused Care

Focused Care is a model of providing additional capacity into general practices in the most deprived areas. The aim is simple: make invisible patients the most visible and unpick the complex situations so that patients can move into a sustainable, less chaotic and healthier life. The model has shown strong results for patient outcomes and also staff satisfaction and retention. 

Shared Health Foundation is working alongside Primary Care professionals to find ways to bring innovative solutions to reduce health inequalities and with the Greater Manchester Health and Social Care Partnership have secured provision for 10 - 50 practices in the most deprived areas of Greater Manchester to benefit from the Focused Care Model.

Journalist Rachel Pugh recently visited Hilltop Surgery in Oldham to meet Medical Director Dr John Patterson and Focused Care Practitioner Ruth Chorley. You can read her piece in The Guardian here 

As inequalities are hitting deprived communities, those living in the poorest areas are facing a life expectancy over a decade shorter than those in the most affluent areas and in turn, GPs working in these communities require a different approach to address those health needs effectively.  Primary Care is the bedrock of the NHS. Delivering Primary Care in deprived communities is a tough job as many of these areas have been historically under-doctored with patients slipping through the net.

Focused Care highlights and helps unpick complex situations for those patients who have difficulty engaging with services and for whom the usual care plan isn't working. This includes fully assessing the household strengths and needs and agreeing together an achievable whole person care plan. Lead Focused Care Practitioner Ruth Chorley and Clinical Lead Dr John Patterson have developed this model since 2009 at Hope Citadel Healthcare CIC based in Oldham, Rochdale and Manchester and seen incredible results. Now with the backing of the GM Health and Social Care Partnership the team is looking to roll out the model at up to 50 surgeries in the most deprived areas across Greater Manchester. 

If you are interested in Focused Care coming to your practice please email us at

If you are interested in applying for a role as a Focused Care Worker please see details here